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Improving Competitiveness through Narrative – Based Design Thinking

Aug 29, 2018

The most successful brands focus on users — not buyers. But how can established organizations shift their cultural mindset to from “what we sell” to “how we help”? What practices or processes can help employees at every level of the organization truly empathize with, and respond to, the challenges customers face? And, more importantly, how can organizations leverage that empathy and insight to improve decision making, unlock new business opportunities, and create more compelling and competitive customer experiences that bring those opportunities to life?

[vc_video link=”https://vimeo.com/230062125″]

Design Thinking in Agile

Aug 17, 2017

Some of the principles behind the Agile Manifesto include:

  • Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
  • Welcome changing requirements, even late in development. Agile processes harness change for the customer’s competitive advantage.
  • Business people and developers must work together daily throughout the project.
  • Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.
  • The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
  • Working software is the primary measure of progress.
  • Continuous attention to technical excellence and good design enhances agility.
  • Simplicity–the art of maximizing the amount of work not done–is essential.
  • The best architectures, requirements, and designs emerge from self-organizing teams.

In this webinar, Jack highlights how design thinking can effectively fit in agile, scrum and SAFe and live up to the principles of the agile manifesto.

[vc_video link=”https://vimeo.com/228273265″]


Aug 3, 2017

The Agile Manifesto states, “The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.” SAFe takes this to the next level with PI Planning, a routine, face-to-face event, with a standard agenda that includes a presentation of business context and vision followed by team planning breakouts.

Here, the teams create their iterations plans and objectives for the upcoming PI Facilitated by the Release Train Engineer (RTE), this event includes all members of the ART, whenever possible. It takes place over two days, and occurs within the Innovation and Planning (IP) Iteration. The result of planning is a commitment to an agreed set of Program PI objectives for the next PI. Holding the event during the IP iteration avoids affecting the timebox, scheduling, or capacity of other iterations in the PI.

In this webinar, Jack highlights the primary activities and resources that an RTE uses to plan for the SAFe PI Planning sessions.

[vc_video link=”https://vimeo.com/227485087″]


Jul 27, 2017

Many teams have a relatively easy time adopting the tactical aspects of the agile methodologies. Usually a few classes, some tools’ introduction, and a bit of practice lead teams toward a fairly efficient and effective adoption. However, often these teams get “stuck” and begin to regress or simply start going through the motions—neither maximizing their agile performance nor delivering as much value as they could.

Borrowing from their experience and lean software development methods, join Bob Galen and Shaun Bradshaw in this interactive and collaborative workshop as they examine essential patterns—the” thinking models” of mature agile teams—exploring how mature agile operate so that you can model them within your own teams.

Along the way, you’ll examine patterns for large-scale emergent architecture, relentless refactoring, quality on all fronts, pervasive product owners, lean work queues, stretching above and beyond, providing total transparency, saying “No,” and many more. Bob and Shaun will also explore the leadership dilemma of self-directed teams and why there is still the need for active and vocal leadership in defending, motivating, and holding agile teams accountable.

[vc_video link=”https://vimeo.com/225303223″]


Jul 12, 2017

It is a realization, that in spite of innovation being an executive priority, there are flaws in managing it. The situation can significantly improve when innovation is systematically managed.
In this path breaking webinar, Ripi highlights the way to inspire innovation for enterprise excellence.   He further defines 5 levels of innovation robustness, and the 4 primary activities required to systematically progress the journey of innovation in your organization.

In this webinar, you will learn how to:

  • Build a Strategic Roadmap of product and service offerings,
  • Building expertise to deliver to the Roadmap promise,
  • Developing Innovative products /services, and
  • Improving productivity through alignment of processes.

Using live examples, and case studies, Rip will also demonstrate the value of this approach. This approach has evolved over years of successfully managing turnaround and startup R&D units, and association with successful business leaders, and Engineering and Business schools.

[vc_video link=”https://vimeo.com/224528463″]


Jul 6, 2017

Currently so much of agile adoption—coaching, advice, techniques, training and even the empathy revolve around the agile teams. Leaders are typically either ignored or marginalized at best, and in the worst cases often vilified. But Bob Galen contends that there is a central and important role for managers and effective leadership within agile environments.

In this workshop, we’ll explore the patterns of mature agile managers and leaders. Those that understand Servant Leadership and how to effectively support, grow, coach, and empower their agile teams in ways that increase the teams’ performance, accountability, and engagement.

We’ll explore training and standards for agile adoption, and situations and guidelines for when to trust the team and when to step in and provide guidance and direction. We’ll examine the leader’s role in agile at-scale and with distributed agile teams.  Good leadership is a central ingredient to sustaining your agile adoption. Bad leadership can render it irrelevant or a failure. Here we’ll walk the path of the good, but also examine the bad patterns to inspire you and your teams.

[vc_video link=”https://vimeo.com/222718183″]


Jun 22, 2017

The age of customer calls for continuous testing. A Forrester study confirms that unprecedented speed of software delivery has made quality and speed a strategic pursuit for enterprises. While true integration with Dev and Ops brings immediate visible acceleration, quality engineering through continuous testing ensures the outcomes of DevOps results in market leadership. This phenomenon called DevTestOps is an option that leading global analysts and researchers are advocating for impeccable software that propels businesses as customers look for first time ready software.

The concept of DevTestOps can imply either the merging of the Development, Testing, and Operations teams of an organization, or it could mean forming a middle layer of sorts that contains elements of both the teams. Whatever may be the case, DevTestOps is fast emerging to be the key to enterprise cloud. DevTestOps can be viewed as a potential solution to proving the benefits of cloud and improving the efficiency of IT operations, thereby accelerating the faster release of applications.

DevTestOps is the mixture of practices, philosophies, culture, and tools that enhance an organization’s ability to deliver applications and services at significantly high velocity. This enables enterprises to serve their customers better and obtain a competitive advantage. The services spectrum in DevTestOps streamline management of the infrastructure, deployment of the app code, and automation of the release process. Software testing services help ensure that the various technology tools and solutions are adeptly adopted by enterprises and function robustly.

In this topic, Pradeep Govindasamy, CTO & President at Cigniti Technologies, will be presenting the Quality Engineering scenarios across the DevTestOps IT lifecycle that includes BDD, Release Automation, Environment, Data, Virtualization, Build, and Continuous Integration/Continuous Delivery.

Key Takeaways:

1. Learn newer Quality Engineering practices and methodologies on Shift left Testing strategy
2. Newer technologies like Service virtualization, Early automation and data
3. Role definition of SDET (Software Developer Engineer in Test) in the DevOps IT lifecycle.
4. Understanding of Quality Engineering Tools in the CI/CD (Continuous Integration/Continuous delivery) Platform

[vc_video link=”https://vimeo.com/214895416″]

Business Value of Continuous Integration, Continuous Delivery, & DevOps

April 26, 2017

Dr. Rico’s presentation on the “Business Value of Continuous Integration, Continuous Delivery, & DevOps: Scaling Up to Billion User Global Systems of Systems Using End-to-End Automation,” which are late-breaking 21st century approaches for rapidly and cost-effectively building high-quality global information systems, minimum viable products, minimum marketable features, service oriented architectures, web services, and microservices using containerization and end-to-end automation.

[vc_video link=”https://vimeo.com/206456054″]

Cybersecurity Technical Risk Indicators: A Measure of Technical Debt

Mar 2, 2017

As cyber threats evolve and as software dependencies grow more complex, understanding and managing software throughout the lifecycle is more critical than ever. The Internet of Things (IoT) is contributing to a massive proliferation of a variety of types of software-reliant, connected devices throughout critical infrastructure sectors. With IoT increasingly dependent upon third-party software, software composition analysis and other forms of testing are needed to determine ‘fitness for use’ and trustworthiness in terms of quality, security, safety, and licensing. Application weakness and vulnerability management should leverage automated means for detecting threat indicators, weaknesses, vulnerabilities, and exploits. Using standards-based automation enables the exchange of information. Leveraging cybersecurity Technical Risk Indicators as a measure of technical debt can assist in software supply chain risk management efforts by providing a means to understand risk exposures attributable to exploitable software.

Learning Points:

  • Organizations rely on third-party software that should be tested prior to use or integration within new software.
  • Application weaknesses and vulnerabilities can be detected and mitigated in development and testing prior to use or integration in corporate assets.
  • Technical Risk Indicators, derived from ITU-T CYBEX 1500-series standards, can be used by professions seeking to improve software quality and security.

[vc_video link=”https://vimeo.com/205266254″]

Testing in an Internet of Things’ World!

Feb. 22, 2017

This webinar presents Quality Assurance and Software Testing concepts specific to the Internet of Things and its exciting challenges! Technology is evolving quickly and significantly. Our approach to quality MUST change with it! This presentation will focus upon the technical aspects of IoT systems and applications as well as the technical considerations specific to the software testing ecosystem. Join this webinar to get a better understanding as to how our processes, roles, methodologies, software testing solutions, and strategies must evolve. A detailed test case and script, specific to an IoT application scenario, will be analyzed. Questions while planning our pursuit of quality will become obvious. How will we test? Why will testing “in the wild” be critical? How will we utilize test automation? How must we change now in order to be ready for what lies ahead? This webinar will present unique ideas that will be expanded upon at QUEST2017!:

  • The technical definition of Internet of Things and a “smart” device
  • How Quality Assurance and Quality Control must evolve
  • The strategies of test planning, manual testing and test automation in IoT world

[vc_video link=”https://vimeo.com/201082294″]

Technology Megatrends and QA: Ready, Set, Evolve!

Jan. 25, 2017

“What’s dangerous is to not evolve.” Jeff Bezos, CEO of Amazon offered these words of wisdom – and with his leadership, Amazon is now worth more than Macy’s, Sears, and Target combined. For those of us QA professionals, faced with real deadlines given by our boss, and constant demands at home, knowing where and how to evolve is the tricky part. Without a starting point, we will wait another year for the path to become clear. Join this Webinar to get a practical understanding of the major technology trends facing all industries – and leave with a plan to direct your evolution. Learn why and where automation matters and how you can apply your knowledge of your customers’ needs to grow your organizatio’’s brand. Bring this passion to your own personal learning journey and start the year with a plan to invest in yourself. Outcomes:

  • Understand the megatrends executive leadership is facing
  • Learn where QA must evolve to flow with the megatrends
  • Form your own, personal learning plan to drive your career with the megatrends and QA evolution

[vc_video link=”https://vimeo.com/194739326″]

Demystifying SAFe 4.0 | What does it mean for Large Scale Transformation? with Dr. David Rico

December 7, 2016

The Scaled Agile Framework(SAFe) is a commercial industry systems and software engineering body of knowledge based on lean and agile values, principles, and practices. Lean and agile methods are now used by over 95% of public and private sector organizations worldwide. SAFe is a multi-level model consisting of best practices, guidelines, and tools for enterprise-wide portfolio management, value stream management (mission work flows, threads, and complex acquisitions), program management, and team-level project management. SAFe provides the program management and systems engineering discipline necessary to build complex, enterprise-wide mission and safety-critical systems, while retaining the flexibility, adaptability, and market-responsiveness of lean and agile principles. SAFe is emerging as the de facto standard for Global 500 firms, top U.S. financial institutions, major U.S. defense contractors, and public sector agencies such as the U.S. Department of Defense.

• Understand and explain how SAFe 4.0 supports Lean & Agile principles.
• Illustrate how and why SAFe 4.0 supports systems and software engineering.
• Master the roles, responsibilities, and guidelines of its four major levels.
• Learn how to apply SAFe 4.0 for portfolio, program, and project management.
• Identify the business case, justification, and rationale for SAFE 4.0.
• Internalize SAFe 4.0 principles by engaging in conversation and dialogue.

[vc_video link=”https://vimeo.com/191859036″]

Get Your Agile Testing Up To SPEED!

November 16, 2016

The webinar provides insights into how to:

  • Perform continuous testing & re-testing with push-of-a-button speed
  • Ensure comprehensive coverage during each sprint & with every requirement change
  • Gain complete visibility into what has and has not been tested
  • Reuse your manual test cases, models, and existing requirements for greater efficiency
  • Auto-generate OPTIMIZED regression and progression test suites
  • Comprehensively integrate with your existing testing tools

[vc_video link=”https://vimeo.com/190132682″]

Make a Difference and Use TMMi.

November 3, 2016

View this webinar to know about:

  • Ways organizations adopt TMMi as the framework to help them make a difference.
  • Focus on examples of organizations where TMMi has helped them,
  • What organizations did to become better
  • Introduce ideas that will help improve effectiveness and efficiency

[vc_video link=”https://vimeo.com/177596502″]

How to realize benefits from Data Management Maturity?

August 4, 2016

Through examples of case studies, attendees will learn how the Data Management Maturity Model (DMM) has been used and what organizations have achieved, or can achieve, through it.


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Introduction to Data Management Maturity Models

July 28, 2016

Attendees will learn what the DCAM (Data Management Capability Assessment Model) and DMM (Data Management Maturity) Models are and how they can be used

Key Messages/takeaway’s:

  • Understanding the need and nature of maturity models
  • Review of the DCAM model and its content
  • Review of the DMM model and its content
  • Introduction to scoping your use of the models
  • Examples of how organizations have used the model with discussions of different types of organizations, maturity levels and organizational objectives

[vc_video link=”https://vimeo.com/175737153″]

Why do you need maturity in Data Management?

July 21, 2016

Attendees will learn what data management maturity means, why it is necessary for their organization, and how they can generally determine where they may be along the continuum of data management maturity.

[vc_video link=”https://vimeo.com/164610065″]

Jumpstart your High Maturity Journey

April 28, 2016

Many organizations pursuing CMMI High Maturity face difficulty in developing appropriate business goals and quality and performance objectives that support CMMI High Maturity practices including QPM and OPP. This webinar discusses the mechanics of the approach to jumpstart a business goal and objective activity such that the resulting statements readily support the planning of statistical management and process performance modeling. Participants will readily see that merely copying and pasting business goals to serve as project level objectives is not sufficient for QPM and OPP needs.

[vc_video link=”https://vimeo.com/162755764″]

Building the Agile Management Solution

April 13, 2016

This third webinar discusses how one builds a roadmap for based on your organization’s attributes. These include your mix of work, your goals, size of your organization, and quality and availability of relevant data. The steps in building the solution involving Agile goal setting; current agility assessment; standardization of work product and state transition plan; Refactoring your organization to align with work products and building the integrated sense and respond loops.

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Graduating to the Next Level of Maturity

April 7, 2016

In this webinar, we focus on the need for an organization to graduate to the next level of maturity, and how this helps the organization achieve higher levels of performance and scale using CMMI both for development or services organization.

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Performance Improvement : Models, Methods & Tools – How to choose?

March 31, 2016

Nobody cares how much you improve your processes; they care about how much your processes improve your business. In this webinar, David explains how it is necessary to have good processes, and how to create them and what they might look like. It is critical to instrument the processes so that you can tell if they are beneficial.