Tom Ticknor, QAI Global COO – Mr. Ticknor has over 30 years of experience in IT software development and quality. He has a wide range of experience including management of product design teams, development teams, software QA and testing departments. Mr. Ticknor has been training and consulting in the field of software testing and quality for the past 12 years. Mr. Ticknor is a keynote speaker and presenter at testing and quality conferences, software development trade conferences and has spoken both in the U.S. and internationally. Mr. Ticknor has been a guest lecturer at universities in the U.S. and China. Mr. Ticknor is the Chief Operating Officer for QAI overseeing the daily operations of the Institute’s global activities. Before joining QAI, Mr. Ticknor held executive level positions with software development companies in Boston, Massachusetts USA and Orlando, Florida USA.